Nurse outreach to members who are high utilizers of the Emergency room to assist them with appropriate follow-up and ongoing care
Monitor medication compliance and nurse outreach to educate members about their medications
Primary Care Physician
Members identified as not having a PCP are assigned a nurse care manager to assist with selection and establishing with a PCP, as well as provided education on the importance of appropriate utilization of healthcare resources.
Nurse outreach to members who have not had their age recommended preventative screenings